Delivery
Reports delivered by email, worldwide
Within 48 hours of ordering
Support
Monday–Friday, 9am–6pm
Frequently asked
What information do I need to provide?+
Just your date of birth — that's all NINE needs to calculate your reading. No account, no other details required.
How do I receive my report?+
Your report is written and delivered by email, usually within 48 hours of ordering.
Can I ask questions after I receive my report?+
Yes — every reading includes up to three follow-up questions. Just reply to the email your report was sent in.
What's your refund policy?+
Cancellations requested before we've begun preparing your report are fully refunded. Once preparation has started, reports aren't refundable.
Do you offer readings in languages other than English?+
Reports are currently written in English only.